At the 1st annual USA-Europe Shared Services Awards Gala – held 28th June in New York – 10 top American companies were distinguished for their operational excellence with Europe-based delivery centres.
Nearly 140 top executives from 79 companies attended, representing 16 countries. The VIP Jury voted to award 10 companies for their high-performance operating models and delivery excellence.
TOP US SSC INVESTOR IN POLAND – Winner: Cisco Global Services Center (Krakow)
Cisco Global Services Center (Krakow)
Citi Service Center Poland (Warsaw)
MoneyGram International (Warsaw)
Stanley Black & Decker (Warsaw)
State Street Bank Polska (Krakow and Gdansk)
TOP US SSC INVESTOR IN HUNGARY – Winner: Morgan Stanley
TOP US SSC INVESTOR IN CZECH OR SLOVAKIA – Winner: JNJ Global Business Services
Adient (formerly Johnson Controls)
JNJ Global Business Services
Mondelez European GBS
TOP US SSC INVESTOR IN BALTICS – Winner: Western Union Processing Lithuania
Western Union Processing Lithuania
TOP US SSC INVESTOR IN ROMANIA – Winner: Bombardier Transportation GBS
Bombardier Transportation GBS
TOP US ITO/BPO INVESTOR IN POLAND – Winner: Accenture
TOP US ITO/BPO INVESTOR IN CZECH / SLOVAKIA – Winner: Accenture
TOP US ITO/BPO INVESTOR IN HUNGARY – Winner: EPAM Systems
TOP US ITO/BPO INVESTOR IN ROMANIA – Winner: Accenture
TOP US ITO/BPO INVESTOR IN BULGARIA, SERBIA, BELARUS OR UKRAINE – Winner: EPAM Systems
COMPANIES ATTENDING INCLUDED:
Johnson&Johnson, Western Union, Flowserve, Brown Brothers Harriman, Lexmark, State Street, NASDAQ, Cisco, Citi, Morgan Stanley, Capita, BD (Becton Dickinson), Mylan, PWC, Eaton, Xceedance, Zitec, Okin BPS, EY, Dana Holding, MacDermid Performance Solutions, ToysRUs, StanleyBlack&Decker, American Institure of CPAs, Latvia Investment Agency, Slovakia Investment Agency, City of Krakow, City of Poznan, Region of Pomerania (Gdansk, Gdynia), City of Bydgoszcz, City of Lublin, Bulgaria Outsourcing Association, Bulpros, Garitage Investment Management (Bulgaria), SSC Heroes (Hungary and Poland), Embassy of Hungary, Transparent Solutions, Boyden Executive Search, HCL, Zitec (Romania), EPAM, Capita, Raffles Fund, Onwelo, NASSCOM Foundation, HP, Gavs Technology, Skanska, Vistra, Screaming Box, CushmanWakefield, Process Solutions, Great Connections, KPMG, Polish-American Business Club, World Bank, Kryon Systems, Voxy, Inc., New York Business Consultants, Citigroup Inc., Monarch Holdings, Pacific Crest, ThoughtFocus, Merrill Lynch, American Stock Transfer and Trust LLC, Temple University, KeyBank, MUFG Union Bank, Time, Inc., and more...
Background on USA-Europe Shared Services Summit and Awards:
“We organize this annual event as a platform to match US mid-cap companies with their American peers who have already established shared service operations in Central Eastern Europe,” said CEE Business Media CEO Thom Barnhardt.
Short-listed companies are best-in-class in optimizing their business models, and are building highly-efficient captive operations on a global scale. Others are tapping into ITO or BPO service providers to dramatically lower their cost structure and streamline select business processes.
“A typical mid-market US company can bring $3- to $5-million in savings to the bottom line in year one,” said Barnhardt. This allows fast-moving US companies to shift capital and resources toward opportunities like innovation, sales, new products, and new hires.
At the 1st annual USA-Europe Shared Services Summit, attendees included more than 25 global directors of US-based companies which are operating shared service centers (SSCs) in Central Eastern Europe. American companies now account for 50 percent of the investment in shared service centers in the region of Central Eastern Europe.
ABOUT CEE BUSINESS MEDIA:
In addition to this New York City event, CEE Business Media operates the annual CEE Shared Services Awards in Poland (www.CeeOutsourcingAwards.com - now in its sixth year). This American-owned company also publishes the annual CEE Shared Services Directory and operates the SSC Heroes community portal. With 25 years of operating experience in Central Eastern Europe, CEE Business Media is focused on providing information and the right connections to global businesses expanding in the CEE region.
Mondelēz International today inaugurated its newest global Technical Center in Wroclaw, Poland. This state-of-the-art facility will support new products and technologies for many of the company's iconic Power Brands, including Milka and Cadbury Dairy Milk chocolate as well as Oreo, belVita and Barni biscuits.
The Wroclaw Technical Center is part of the company's previously announced $65 million investment in nine large R&D hubs, strategically positioned around the globe. These centers will enable Mondelēz International to better recruit, retain and develop talent across a range of science and technical disciplines while accelerating the company's growth and innovation.
"With these advantaged Technical Centers, we're focusing our investment in research, equipment and capabilities, driving innovation to support our growth strategy, margin and quality platforms," said Rob Hargrove, Executive Vice President, Research, Development, Quality and Innovation. "These R&D hubs will improve speed, efficiency and effectiveness, while increased scale will enable us to more quickly address evolving consumer needs."
Hargrove continued, "Poland is one of our most important markets in Central Europe, and Wroclaw is a modern city that's open to investment. Embedding one of our largest Technical Centers here clearly signals the importance of Poland and Europe within our global R&D network."
The Wroclaw Technical Center will be home to nearly 250 experts — scientists, engineers and other specialists from all over the world. The site is equipped with innovation labs, a large pilot plant and a "collaboration kitchen" — a creative space of 9,500 square meters for new ideas and experimentation. The Wroclaw Technical Center will closely collaborate on innovations with more than 40 sites in our manufacturing network across Europe.
The Wroclaw hub joins four other Mondelēz International Technical Centers — East Hanover, New Jersey, in the United States; Curitiba in Brazil; as well as Bournville and Reading, both in the UK — that are already in full operation. The remainder of the company's network of redesigned Technical Centers — in India, Singapore, Mexico and China — are expected to open in the second half of 2017 and in 2018.
News and commentary from the team at CEE Business Media. We are the organizer of the USA-Europe Shared Services & IT Outsourcing Summit and Awards Gala to be held at the New York Athletic Club on June 28, 2017.